TICKETS

Where do I park?
Guests are not permitted to drive their personal vehicles onto the island, shuttle service is provided from two downtown Detroit locations. Please reference the transportation plan located on our website closer to the event date.

Do the shuttle vehicles accommodate wheelchairs?
Wheelchair accessible vans/buses have been contracted to be of service to mobility challenged guests who are unable to access shuttle buses or must be transported in wheelchairs. Each van holds two wheelchairs at one time.

How often do the wheelchair accessible shuttles run?
Accessible vehicles will be deployed on demand to either inbound shuttle stop locations in downtown Detroit.

What if I need assistance once I arrive at Belle Isle?
We want your experience to be as stress-free as possible; our Accessibility Ambassadors will meet guests as they arrive on the island. Any first-aid (medical) requests, shelter needs or additional assistance including transportation to seats should be discussed at that time.

Is there wheelchair accessible seating at the event?
Reserved Seat Grandstands 1 and 2, and General Admission Grandstand 7 are all accessible by wheelchair.

New for 2019: Grandstand 1 is now located on driver’s left across from Pit Lane. Grandstand 1 accessible seat ticketholders who prefer seating on the inside of the track behind Pit Lane can access the hospitality grandstand adjacent to the Front Stretch Chalets.

What if I am not in a wheelchair but I am unable to climb grandstand steps to my seat?
Purchasing "accessible seating" does not require the guest to be in a wheelchair; the seating area is reserved for guests who have difficulty climbing stairs. The seating is accessed by a ramp on the side of the grandstand and padded folding chairs are provided on the flat platform located in the front of the grandstand.

How will I get to my seat location? What if I have a hospitality guest pass?
Grandstand 1 and 2 ticketholders can proceed to their seat locations once they enter the admission gate; these seat locations are in fairly close proximity to the gate.

Getting to Front Stretch Chalets and Trackside Chalets require crossing over the track, which can only be done when there is no on-track activity. From the shuttle drop-off location, proceed to the Accessibility Ambassador tent for instructions on how to navigate to these locations. Accessible seating for hospitality guests is available in a grandstand adjacent to the Front Stretch Chalets.

Is the entire venue wheelchair accessible?
The entire venue is wheelchair accessible, and pathways are primarily concrete or asphalt, however some pathways have ramps and depending on the weather may be a bit challenging. If at any time you feel uncomfortable, please seek assistance from a volunteer. 

For guests who are unable to climb stairs of the crossover bridges, street level track crossings are scheduled during designated times each day and priority will be given to physically challenged individuals during those times.  Accessibility Ambassadors, stationed on either side of the track and at the viewing platform between Turns 2 and 3, will be available to address any questions or needs.  Be sure to allow extra time if you will be using the street level crossings.

Where can I find shelter?
There are five dedicated tents available on the island in addition to the island's existing shelters where shade, water and wheelchair accessible restrooms are available.  

Where can I find a wheelchair accessible restroom?
There are several wheelchair accessible restrooms located throughout the venue. The accessible restrooms are located:

• Behind Grandstand 1 on the outside of the track
• Behind Grandstand 2 on the outside of the track
• Behind Grandstand 7 on the inside of the track near Turn 7
• On the outside of the track between the Chevrolet Bridge and track crossing area
• On the inside of the track between the Chevrolet Bridge and track crossing area
• On the inside of the track in the Paddock, near Turn 8
• Behind the DTE Energy Front Stretch Chalets (for Chalet guests only)
• In the Trackside Chalet area, near Turn 9 (for Chalet guests only)

When I am ready to leave the venue, how do I get the wheelchair accessible shuttle to pick me up?
When exiting the venue, head towards the Mac Arthur Bridge leading off Belle Isle, then stay to the left. Wheelchair accessible vans will be waiting at the West end of the Shuttle Transportation Center, along Sunset Drive (near the Accessibility Ambassador tent identified by the ADA Compliant symbol.)    

» Download a printable version of this FAQ.